Operator responsibilities: product controls and your team's part

VaultPilot runs on your own server. Your team looks after identities, endpoints, HTTPS, certificates, backups, updates, agents, recovery material, and support information.

Identity
Roles, sessions, and authenticators
Infrastructure
Server, HTTPS, certificates, backups
Rhythm
Daily, weekly, and monthly checks
Responsibility wheel linking identity, endpoint, certificate, backup, update and agent controls

Protect the people and devices that unlock secrets

A user working with a secret sees plaintext. That puts browser profiles and paired extension devices inside the area you protect.

Run the server and its backups

Patch the host according to your organization's policy and use the correct HTTPS certificate. Before a risky change, take a full backup and store it off the server disk. Test the restore in a controlled environment.

Plan changes and escalate with redacted details

Put MSI upgrades, certificate changes, and DC Agent changes in a planned change window. Verify an update before you install it, then check health and audit state. Revoke or renew agent and device tokens when needed. For support, write to support@vaultpilot.io with only the redacted details from the support checklist.

Limits to know

  • VaultPilot cannot stop an administrator who deliberately exports or exposes plaintext they are allowed to see.
  • Self-hosting brings no patching, monitoring, backup retention, or disaster recovery with it; you provide them.
  • Incident response and evidence policy belong to your organization; audit history is one input to them.

Check step by step

  1. 01

    Name an owner for identity, server, certificate, backup, and update work.

  2. 02

    Review privileged users, paired devices, and agent state on a schedule.

  3. 03

    Test a backup restore and record the last known good state.

  4. 04

    Escalate with redacted details through the right private path.

Read more in the guides: Operator runbook, Security and trust model, Support evidence pack